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Most frequently asked questions

FAQ

On this page, We have gathered some of the most frequently asked questions and answers regarding stays at Hotel Harmonien.

Parking

Is there parking at the hotel?

  • Yes! We have a few spaces behind the hotel. Unfortunately, we don’t have parking for all guests, so it’s first-come, first-served. Additionally, we have some spaces in front of the hotel. However, we can always direct you to free parking nearby.

Are there EV charging stations at the hotel's parking lot?

  • No. However, we are located right in the center of Nakskov, and there are charging stations near the hotel. You can see the nearest chargers and their real-time availability here: https://clever.dk/ladekort/byer/nakskov/

I am on a bicycle – can it be parked in a secure place?

  • Yes! We have a room behind the hotel where your bike can be stored safely and kept dry. For the door code, please ask at reception or call +45 54 95 91 90.

Elevator

Is there an elevator in the hotel?

  • Yes and no. In the original building at Nybrogade 2, there is no elevator, but we do have some rooms on the ground floor.

  • In the new wing at Søndergade 42 (called Sønderport), there is a small elevator. 

I am a wheelchair user – is there enough space in the elevator?

  • Since it is a very small elevator with room for two people, it depends a bit on the size of the wheelchair. The elevator entrance is only about 62 cm wide. Inside the elevator, the dimensions are 65 cm in depth and 1 m 14 cm in width.

  • We have rooms on the ground floor in the original wing of the hotel (Nybrogade).

Rooms and Check-in

Is the reception staffed 24 hours a day?

  • No, the reception is staffed from 6:00 AM to 6:00 PM on weekdays and from 8:00 AM to 3:00 PM on weekends. Phone support is available 24/7 at +45 54 95 91 90.

Is the main entrance always open?

  • No. The main door is unlocked until 10:00 PM. However, 24-hour access to the hotel is available via the rear entrance by the car park, which is equipped with a code lock. You will receive the entrance code upon check-in.

Can I book a room specifically in the new wing or on the ground floor of the original building on your website?

  • Unfortunately, no. If you wish to reserve a specific room in the newest wing (Søndergade) or on the ground floor in the original hotel (Nybrogade), we recommend contacting the hotel directly via telephone at +45 54 95 91 90 or email at info@hotelharmonien.dk.

Is my room in the original building or the newest wing at Søndergade 42?

  • Room numbers from 130–141 and 230–243 are located in Sønderport (Søndergade 42). There is no access to these rooms from the original building where the reception is located.

    The entrance to Søndergade 42 is located about 70 meters from the reception. Here is how to get there: When you exit the main entrance of the hotel, turn left and follow the sidewalk all the way to the clock tower on the pedestrian street, then follow the curved building facade past Restaurant Surt & Sødt / Kagehjørnet.

Is there a place at the hotel where family and friends can gather?

  • Yes, we have a lounge and games room with a pool table and board games. It is a great place to relax and spend time together – even on rainy days.

  • There are facilities for making coffee (please ask at reception). Water must be brought from your room. The lounge and games room is located on the first floor of the original wing (Nybrogade).

Breakfast and Restaurant

Is breakfast included when I book an overnight stay?

  • Yes! When you book an overnight stay at Hotel Harmonien, breakfast is always included in the price.

When is breakfast served?

  • On weekdays, breakfast is served in the hotel’s restaurant from 6:00 AM to 9:30 AM, and on weekends from 8:00 AM to 10:00 AM.

Do we need to book a table in the restaurant in advance, or will there be space for us?

  • If you have booked a stay where a menu is included in the price, we always ensure that a table is reserved for you as part of your stay. For example, our Golf & Stay package (https://hotelharmonien.dk/golf-og-go-nat/).

  • If you have booked a stay that is not part of a package deal, you will need to arrange the table reservation yourself.

  • Table reservations are not required for breakfast.